CeMAP Trainer

Support

Questions, problems or a mistake in a question? Get in touch.

Email

We usually reply within two working days. Please include your phone model and, for a question, the question text.

Restore a purchase

On a new or reset phone, open the app, go to Settings and tap Restore purchase. Make sure you are signed in to the same Apple or Google account you bought with. Purchases cannot move between iPhone and Android.

Refunds

Apple and Google take the payment, so refunds are handled by them. Request one through reportaproblem.apple.com for the App Store, or through your Google Play order history.

Reset your progress

Go to Settings, then Reset all progress. This clears your answers, scores and revisit list on that phone. It does not affect your purchase.

Report a question

Under the answer to any question, tap Report a problem with this question. It opens an email with the question's details filled in, so we can find it straight away. Every report is checked against the question's source.

Privacy

The app collects no personal data and your progress never leaves your phone. Read the full privacy policy.

Susannah Evans
Email: [email protected]

CeMAP® is a registered trade mark of LIBF. CeMAP Trainer is an independent study aid and is not affiliated with or endorsed by Walbrook Institute London or LIBF. Questions are written from public sources and do not reproduce official course materials or past papers.